Refund and Return Policy | Shipping
We understand that sometimes you might change your mind after making a purchase online. That's perfectly okay! Here's how our straightforward cancellation policy works:
You have the freedom to cancel any order you make with us within a specific period, which is 14 days. Returns are also accepted, the items need to be returned to us in the original packing, unopened and unused. This only applies to physical products.
Cancelling is easy. Just reach out to use and we'll guide you through the steps to cancel your order arrange for any returns, if necessary. Please use this form to contact us. This does not affect your statutory rights.
All items are shipped directly to the address indicated when placing your order. Email confirmation will be sent directly when shipped and tracking information will be provided if a tracked shipping service is used.
